Returns & Exchanges
To Return Your Hoodie - Email Us at admin@irrationalfigures.com
REFUND AND RETURN POLICY
At Irrational Figures, we want you to be completely satisfied with your purchase. Please read our refund and return policy carefully:
-
Returns and Exchanges:
- We accept returns of products in their original condition, including original packaging and product tags, within 14 days of your order delivery.
- If your item is defective or damaged, we will refund the full amount. For other returns, a store credit will be issued.
- Note: Pre-sale items are non-refundable, and sales items cannot be refunded or returned.
-
Refund Process:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.
-
Postage Costs:
- You are responsible for the postage costs for returning your item, and these costs are non-refundable.
- If you receive a refund, the cost of the original postage will be deducted from your refund.
-
Contact Us Before Returning:
- Customers must email admin@irrationalfigures.com before sending any orders back to us.
Please note that once payments have been received and the order is processed in our system, it cannot be cancelled. For amendments to any order details, please contact us via admin@irrationalfigures.com.
CONTACT
For any further inquiries or assistance, please reach out to us via email at admin@irrationalfigures.com.